Refund policy

Return & Refund Policy

If your item arrives damaged, email thesaltystitch@yahoo.com within 30 days of delivery with your order number and clear photos of the damage.

Our preferred solution is a replacement at no additional cost. Once the damage is verified, no return is required for a replacement.

If you prefer a refund, the damaged item must be returned. We cover return shipping for verified damage. Please contact us for return instructions before sending anything back.

We issue refunds within 1–2 business days after receiving the returned item. Your payment provider may take additional time to post the refund.

We do not accept returns or exchanges for undamaged items due to a change of mind, except where required by applicable law.

This policy does not limit your rights under applicable consumer protection laws.